Privacy Policy
Last updated: July 2, 2026
Whitfield & Cho LLP ("we", "us", "the firm") respects your privacy. This policy explains how we collect, use, disclose, and protect personal information through this website, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.
Information We Collect
- Information you provide: name, email, phone number, and the details you share when you request a consultation, use our intake tools, or contact us.
- Automatically collected: IP address, device/browser type, and usage data via cookies and analytics (see our Cookie Policy).
How We Use Your Information
- To respond to your inquiry, assess a potential matter, and schedule consultations.
- To provide legal services if you become a client.
- To improve our website and communications, where you have consented.
Consent
We collect, use, and disclose personal information with your knowledge and consent, except where permitted or required by law. You may withdraw consent at any time, subject to legal or contractual restrictions.
Disclosure
We do not sell your personal information. We may share it with service providers who support our operations (for example, secure hosting or scheduling), bound by confidentiality obligations, and where required by law or professional obligations.
Safeguards & Retention
We protect personal information with administrative, technical, and physical safeguards appropriate to its sensitivity, including encryption in transit. We retain information only as long as necessary for the purposes identified or as required by law.
Your Rights
You may request access to, or correction of, your personal information. To do so, contact our Privacy Officer using the details below. You also have the right to complain to the Office of the Privacy Commissioner of Canada.
Confidentiality & Solicitor-Client Privilege
Submitting information through this website does not create a solicitor-client relationship and is not protected by solicitor-client privilege until a relationship is formally established. Please do not send confidential or time-sensitive information until we confirm we can act for you.
Contact Us
Questions about this policy can be directed to our office:
Whitfield & Cho LLP · Suite 2400, 100 King Street West, Toronto, ON M5X 1A9 · (416) 555-0140 · privacy@whitfieldcho.ca